I know I have been remiss in writing in a while. I could offer you up a bunch of excuses, but I hope this story will be enough for you to forgive me.

Most of you know that I live in an area where up close encounters with our wildlife  can happen often. I’m sure we will all remember what happened when a bat decided to come and pay a visit.

This story involves yet another winged critter.

A few weeks ago, I decided to enjoy one of our few and last beautiful fall days, and spend some time reading on my deck.

(What happened to fall BTW?? Did it forget it is supposed to make an appearance between summer and winter??)

Anyway, back to the deck.

I am an avid reader. And like any avid reader of the 21st century, especially one who travels frequently, my library is conveniently stored on my easily packable iPad.

So I am sitting on my deck, reading my book, on my iPad.

When a hornet decides it really likes something about my hair in this particular moment, and takes up doing laps around my ears.

I absent-mindedly try to flick him away a few times, but he is having none of it, and quickly resumes his laps.

We have a special name in our house for hornets, thanks to my dog, who loves gobbling them up in mid-air, like they are the tastiest snacks ever offered.

So we call them Scooby Snacks.

However, on this particular day, my trusty canine companion is more interested in working on her tan, then feasting on Scooby Snacks. Despite my cries for help, she refuses to come to my rescue, so I am left to fight on my own.

I make a few more vigorous attempts to encourage this pesky winged bugger to find another arena to continue his workout, but he refuses to leave.

So I put my iPad on the arm of my chair, and jump up to confront my foe face to face.

And give my iPad just enough of nudge with my thigh as I get up to knock it off the chair to the floor.

Where it slides under the deck rail. And falls the 10 feet to the walk below.

I had been considerate enough to leave my case open, and it was considerate enough to fall face up, so I could watch my screen shatter on impact from my perch 10 ft above.

Sigh.

I go down and rescue my iPad- which is miraculously still working- not that it matters much, since I can’t see anything through the millions of fine lines criss-crossing my screen.

Immediately my thoughts go to the fact that I am leaving the next day for a 2 day work trip, followed immediately by a trip to California to meet a friend for the weekend. Which meant a lot of plane time. And a lot of reading time. Which was going to be hard to do with my shattered library.

Luckily, I had purchased the protection plan when I bought this iPad a mere 5 months prior, because I have lived with myself long enough to know this protection would come in handy, with or without the help of hornets.

So I head out to the big box store that supposedly offers the Best place to Buy electronics and the like, and where I had purchased my iPad and this protection plan.

After waiting in line to talk to one of the Geeks behind the counter, I am informed that even though they sell iPads and the protection plans, they actually do not honor or provide any service when this protection is actually needed. They don’t even offer replacement on these insured products.

To take advantage of this protection, I would actually have to go to our local Apple store.

Now, I don’t know what it is like at your local Apple store, but I have been to ours enough times to know that this is never an “in and out” excursion. In fact you can pretty much plan on sacrificing hours and hours of your life that you will never get back, waiting for assistance at the big store of the Fruit.

I am not happy about this change to my afternoon plans.

I log onto my handy-dandy Apple app, in the hopes of making an appointment and minimizing my wasted time.

Only to find that the next available appointment is Friday afternoon.

It is currently Saturday afternoon. I will be in California by Friday.

This is less than ideal.

I call the Apple store, in the hopes they will take pity on me with my sad tale and find a way to work me in.

Not only does the phone ring endlessly, until I am finally punted over to the national Apple hotline, when this agent attempts to call the local store for me, even she has to wait approximately 30 minutes to get through.
And the manager she speaks with basically laughs at her when she asks about the possibility of getting me in that day.

It is about 4:30 in the afternoon. The store is open until 9. Yet the manager tells us they are basically sending people away because they are on a 5 hour wait for a service appointment.

I guess I’m glad I called before I drove all the way up there.

I am told my “best” option is to show up 30 min prior to store opening the following day, wait in line until they open, and hope that I am one of the first ones there so I can be first on their walk in list.

All for them to literally take my busted iPad and hand me a new one.

What happened to the good old days when you could walk in, grab the product off the shelves and walk up to the counter to complete the transaction??

While I begged to disagree about this being any sort of “best” option, I realized my options were greatly limited if I wanted my mobile library to accompany me on my trip.

So guess where I found myself at 10:30 the next morning?

That’s right.

Standing in line outside the Fruit store.

Luckily, I was the second one in line. The guy in front of me had longer legs and walked from his car one step faster than I walked from mine. He may not have known we were racing, but I did.

I was amazed that in that 30 minutes, the line grew to 50+ people behind me.

I guess I’m not the only one who needs to purchase those protection plans.

I will say that the Fruit vendors were very efficient and I was in the door and with a tech at 11 sharp and out the door with my new iPad at 11:30.

So when I headed out later that day, I did so with my library on my back. Despite the Scooby Snacks best efforts.