It’s A Short Story

This week’s trip brought a collection of short stories that all came together to create one memorable trip.

Chapter 1- The Tale of 5 Boarding Passes

Have you ever wondered how to collect 5 boarding passes in less than 12 hours? Look no further! I have your answer!

Boarding pass #1 was for my original booked flight on Southwest  from Denver to Oakland on Tuesday evening. However, that flight was cancelled, for reasons unknown, mid Tuesday morning. Frustrating, but I did appreciate the advanced notice.

Boarding pass #2 came when I was able to rebook on another flight on United from Denver to San Francisco that left just 15 min prior to my original flight. I can deal with that.

So I head up to DIA around the time I planned to leave, get to my gate and get settled in-  just in time to hear the announcement that this flight was also cancelled. Evidently, the plane had literally been struck by lightening on it’s approach to Denver, and needed to be pulled out of service for maintenance. I was glad it hadn’t been struck while I was on it, I guess.

Boarding pass #3 occurred when United took it upon itself to rebook me on a flight later that evening. Except that flight didn’t arrive into SFO until 1am, which would then be followed by an hour drive. That wasn’t really my idea of a good time, so I was already on the phone trying to rebook.

Boarding pass #4 was the result of my co-worker and I  both trying to rebook on another Southwest flight the next morning from Denver to Oakland at 8:25. Evidently, she is faster than I am with the app navigation, because she got the last seat and I got the “sorry this flight is sold out” message. So I had no choice but to book the 9:15 Denver to SFO flight.

Boarding pass #5 came from some savvy, frequent flyer persistence on my part. Since we were supposed to share transportation and had prep work to do for our meeting later in the day, I kept checking the 8:25 flight to see if someone got struck by lightening and wouldn’t be needing their seat after all. Sure enough! Around 9:30 pm a seat opened up on that flight, and after a call to Southwest I was rebooked on the 8:25 to Oakland.

Is it really any wonder that after all that, it took me 3 times of scanning the wrong pass at the gate, and 5 min of arguing with the gate agent that YES, the Denver to SFO boarding pass was the right one for trying to board my Denver to OAK flight? Give a girl a break!

You too can collect all 5 boarding passes just by following these few easy steps!

Chapter 2: Sea Kayaking in Wal-Mart

Just as I was leaving my house to head to the airport, I happened to check my email, and noticed two emails from Wal-Mart.com.

The first email was to thank me for my purchase of 2 sea kayaks for a mere $698.

The second email was to regretfully inform me they had to cancel my order, due to being unable to verify all my billing data.

You can imagine my confusion (and relief), since I had no recollection of placing any orders for sea-kayaks. Nor was I aware of any seas in which to kayak in our lovely Colorado. I also can’t  remember the last time that I shopped on Wal-Mart.com.

(It is possible this could have been another case of early onset dementia. Refer to Chapter 4)

I checked the credit card this was supposedly billed to, and sure enough, there was the charge for $698. Followed, thankfully, by the refund of the same amount.

What was more puzzling, though, was the fact that this is the same credit card that is constantly send me fraud alerts, or randomly declining my charges, for transactions that I am actually making. Like trying to buy tacos for a grand total of $32, 5 min from my house.

While I appreciate the concept of the fraud alerts, and also appreciate them trying to keep my information safe, I begin to feel there may be a flaw in their system if they decline my transaction for $32 tacos, but I don’t get as much as a whisper for them when someone else purchases kayaks for $698, at a place I never shop.

So I decide I need to call and explain the flaw in their system to them.

The only thing I got from that call was less logic applied to the explanation than is apparently applied to their fraud detection system. No one had any answer as to why tacos would trigger a high alert, but sea kayaks seemed of no concern.

They could agree I probably needed a new card, either way, since some sea loving criminal had obviously gotten their grubby hands on my number.

All I can say is, thank goodness Wal-Mart’s fraud detection system seems to operate better.

And so sorry, Mr. Sea-Kayaking Identity Theft. I hope this doesn’t mean you’ll drown on your sea adventure.

Chapter 3: Titanium is Higher than Platinum

Amidst all the fun I was having booking and re-booking multiple flights, I began to think the hotel personnel might be wanting some attention too, and realized I would need a place to sleep in Denver, so I could be up bright and early for round 2.

Of course when I logged on to search for hotels, every hotel within a 10 mile radius of DIA was sold out.

Evidently there was a lot of lightning striking and boarding pass roulette occurring this particular evening.

As any of you who know me know, and as my co-worker pointed out, I am not very good at taking no for an answer, however.

What good is having Titanium Elite hotel status, if it can’t turn a “no” into a “yes”?

So I call the Marriott reservations line to invoke my Titanium Elite, guaranteed room, ” we will kick someone out to welcome you” perk.

The first agent I spoke to tried to tell me that that perk was only good if invoked 48 hours prior to needing the room. Not only did this not work for me, but I was pretty sure that was inaccurate as well. So without wasting a lot of time going back and forth with her, I decided talking to someone at the Elite benefits desk might be in order.

I started to despair when that agent started out by telling me that indeed, there were no rooms available for that night but there were several open over the next few nights, then paused like he expected me to take him up on that offer. I had already explained the reason I needed a room was because my flight was cancelled and I was rebooked on an early flight the next morning, but he somehow thought presenting this option would make me go, “Oh! Ok then! I’ll take a room on Thursday night instead! Thanks!” ??

Evidently my reluctance to accept that offer transmitted through the phone lines, because he chose to quickly move on to options that might actually help me that night.

“I have status with Marriott and I thought that guaranteed me a room when needed?”

“Yes, it does guarantee a room for Platinum members”

Which is how I found myself uttering the phrase: “And I’m Titanium, which is higher than Platinum, so I should be able to get a room as well”

It took a little more “searching” on his part, and him patching me through to Gwen at the front desk of the airport Marriott, but he got it done.

And Gwen is now my new BFF. Not only did she get me a room, she put me in a suite that I seriously considered just booking from now until eternity and making it my home.

Chapter 4: Signs of Early Onset Dementia

I finally make it to CA, check into the hotel that really is starting to feel like a second home, and have plenty of time to unwind and prep for the evening meeting that made all of this worthwhile to begin with.

We head back to the hotel after the meeting and decide to change and head out in search of a late dinner and possibly (definitely) an adult libation or two.

I ride the elevator to my floor and then something happened that has never happened before.

I literally COULD. NOT. REMEMBER. MY. ROOM. NUMBER.

I have had momentary lapses before, especially after being in multiple hotels in the same week. But usually if I just stop for a second, focus and take a deep breath, I could quickly recall the right combination of numbers.

Not this time.

I walked down the hall to where I thought I remembered my room being, stopped in front of the door I thought was mine, and tried my key.

Nothing but a blinking red light.

I then did the slow, sad circle in the middle of the hall, looking for anything that would trigger recognition.

No luck.

I walked all the way to the other end of the hall to try the door in the same spot on that end, hoping I just zigged when I should have zagged.

Again with the red light.

Then I tried a couple random doors, just because I’m not a quitter.

Finally, I realized what I was going to have to do.

I was actually going to have to go down to the front desk and tell them I was an idiot.

I walked up to the girl at the front desk and decided to open with:

“Ok, you have to promise not to laugh too hard”

“Ok” she says with all her customer service training behind her, but I can see she is dying to know what comes next.

“I forgot what room I’m in”

Of course she laughed.

“Ok, I totally deserved that. You can tell that story as much as you want when I’m gone’

She looks me up and gets me my room number and a new key.

“I’ll just write that down for you here” she offers helpfully as she hands me the key.

“That’s probably a good call”

It’s sadly possible I’ve forgotten other great stories that happened on this trip before I had the chance to write them down for you.

Chapter 5: No Good Deed 

Once I found my way back to my room, I managed to change and find my way back to the lobby to meet my co-worker to head out for dinner.

We manage to find our way to the restaurant, but only because she was navigating, and I pull into the parking lot adjacent to the restaurant to park. It is pretty packed, and I pull into the only open spot I find. I get out to pay the meter, but the machine will not take my card. (I’m getting a complex when it comes to cards with magnetized strips). But it doesn’t like my co-workers card any better. Thankfully, someone in the row right behind us is pulling out, so I move the car to take that spot, and my co-worker walks over to feed that meter. We have more luck this time and head into to dinner.

Or so we thought.

After some great food, we come back out and as I start to climb into the car, notice a piece of paper flapping under the wiper. That can’t be what I think it is!

Sure enough, it a pretty little parking ticket worth $30.

How is this possible? We parked. We paid the meter. We followed all the rules!

Because of that little problem with “no” I mentioned before, I am climbing out of the car to take a picture of our meter, that still has time left on it, and already searching the ticket for a phone number.

Which is when I realized. Since the meters are not directly in front of the parking spot (which would be logical) but off to the right side (or so we thought) we had logically paid that meter. When I got out to take the picture, however, I realized we had paid the meter for the car next to ours, and left ours (on the left side of the car) blinking red and beckoning the parking police.

You’re welcome, random stranger, whose $30 ticket we are now paying. How does one expense a parking ticket?

Chapter 6: Mystery SOLVED!! 

Because we’ve covered airlines and hotels in this collection of short stories, it only seems right to include Uber.

And Amazon.

After another evening meeting tonight, I was headed back to Oakland for an early morning flight back to Denver. So I call an Uber, and off we go.

I never get car sick. Tonight, however, I was doing a lot of deep breathing to keep everything in my stomach where it was.

It wasn’t just that my driver was driving like the world was on fire, the shocks in his car probably should have been replaced at least 10 years ago. So every bump and turn in the road, turned my Uber into a carnival ride.

I was able to solve one of life’s great mysteries on my ride, however! Anyone who has read any of my posts, knows of my adventures with Amazon and packages being delivered (or not) or disappearing into the shipping black hole. I have finally discovered what happens to all the Amazon packages that never make it to my house!

IMG_0616.jpg

I know it’s a bit blurry, but it’s hard to take a good photo when you’re flying down the road at 90 mph.

But at least now I know where to look for all my missing packages!

In short, this weeks travel has fully prepared me for my upcoming 3 week vacation. I’m sure travel for fun will be much less eventful!

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